Our technical support is lead by JTP10181 who has nearly two years of experience managing and supporting game servers of all kinds. He is comfortable with all software and all operating systems in place at KingPin and is always willing to help. We want all our customers to be 100% satisfied and the best way to achieve this is through amazing technical support so they can always get the most out of their purchase. Not only do we provide great technical support but we will show you how you can configure your server by yourself so there is no need to wait for help form someone else when you want something done right away. You will have full control over your server but we will always be eager to help out.

This client was getting an error about having multiple installs of steam after getting a new update patch. Eventually we discovered the problem was with the compatibility mode check boxes in WinXP and it started working good again.

After going thru 10 hours of pure bs dealing with steam and trying to get the new update to work I remembered the tech support at kinpin and after step by step help the problem was fixed. I was almost on the verge of buying a new cpu. thanx for the help.

- sgtmajor

When I first started renting I didn't know much about how servers worked and how I would go about customizing mine. At first I was kind of confused about a lot of things but the great support team really taught me a lot about how to add and remove maps, plugins, etc. via FTP and I was extremely surprised as to how friendly they were about helping me with my problems. They definitely have some of the best support I've ever seen.

- Phobos

The technical support here is amazing. JTP is soo easy to contact, I'm sure that he cringes whenever I instant message him. But he is always able to answer my question, no matter how difficult it is to explain or however brain-dead it is.

I would definitely rent from here. The prices are amazing and I have never had any downtime.

- The Muffin Man

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